What are the risks?
Snapchat presents many of the same risks as other social media and messaging platforms:
Disappearing Messages
Snaps and chats may disappear after viewing, but the temporary nature of the communication can be misleading. It can potentially pressure users to respond quickly or impulsively on the presumption that the content will “disappear”. However, screenshots or external devices can be used to save and share messages or images indefinitely. Teens should be reminded that regardless of how temporary a message feels, anything they share can be permanently captured by another users.
Bullying and harassment
There is the potential for teens to encounter bullying or harassment from other users. This can be experienced for example through messages, images, or group chats, and the disappearing nature of Snaps can make it more difficult to keep a record of the evidence. Features like group chats, Snap Map, and Streaks can also contribute to feelings of exclusion or pressure, especially if users are left out of connections or feel under pressure maintain connections with friends.
Unwanted contact from strangers
There is also a risk of contact from strangers, particularly if privacy settings are not restricted to “friends only”. This can include unwanted from friend requests, messages, or attempts by strangers to engage in conversation.
Inappropriate content
While teens can discover content that they are interested in within the Spotlight of Discover sections of Snapchat, these public content areas may also expose users to inappropriate, or harmful content, including misinformation or age-inappropriate content.
Location sharing
Location sharing through Snap Map can present safety concerns if users share their location too widely. Teens should be reminded of the importance of keeping location settings carefully managed so that others don’t see where they are in real time.
Advice for Parents
Explore Snapchat yourself
Understanding how the app works can help you support your child to use it safely and responsibly. Taking time to explore its features and privacy settings together can also give you a better understanding of how your child experiences the platform.
Keep conversations open and regular
Having regular open conversations with your child is the most effective way to support your child online. Ask your child what they enjoy about the app, how they use features like Stories, streaks or Snap Map, and who they talk to. It can help to understand what they like about the app, and challenges that they see, and remind them that they can come to you if something upsets or bothers them online.
Review privacy settings together
Go through privacy settings with your child. Encourage them to limit contact to friends they know, review who can see their Stories, and think carefully about location sharing through Snap Map.
Remind your child that online content can last
Even though Snapchat is designed around disappearing messages, photos and chats can still be saved, copied, or shared. Encourage your child to think before sending anything personal, and remind them that anything they share can go beyond the person they sent it to.
Talk about pressure and wellbeing
Features like streaks and constant notifications can create pressure to stay online and respond quickly. Help your child build healthy habits around screen time, sleep, and taking breaks from devices. Encourage them to have a healthy balance of online and offline activities.
Agree Rules
It can be helpful to agree rules together to set clear expectations about how the internet and technology are used at home. Every family is different, and the Webwise Family Agreement Template can help you focus on what is most relevant for your family and your child’s age.
Parental Controls
Through Snapchat’s Family Centre parents can review and monitor who their child is friends with and who they are chatting to, although the content of the chat remains private. To use Snapchat’s Family Centre the parent must have their own device and Snapchat account.