Don’t Reply to messages that harass or annoy you.
Even though you may really want to, this is exactly what the sender wants. Put down your phone or take a step back. Responding immediately can sometimes makes the situation even worse, particularly in serious cases of harassment.
Keep the Message: You don’t have to read it, but keep it.
If you keep getting messages that upset you, you will need to have evidence in order to get help. Website owners, mobile phone companies and the Gardaí will all look for evidence before they will be able to take any action to help you.
Block the Sender: You don’t need to put up with someone harassing you.
If you are getting messages that upset you, block the person. All popular social networks and messaging apps allow users to block other users. On most social networks this is a straightforward process done through the app setting or by clicking on the user profile. On some mobile phones you can block a caller’s number. You might need to check the manual or ask an adult to help you do this.
Talk to someone you trust, and get support:
Speaking to your parents/guardian, friends, or someone you trust is usually the first step in dealing with any issue. In the case of school related bullying messages you should also talk to a teacher you trust. If you need to speak to someone straight away please call Childline on 1800 66 66 66. In serious cases of bullying and harassment you should contact the Gardai.
Report the Problem:
Report the problem to the people who can do something about it. You can take control, by not putting up with offensive content by reporting it when you come across it. Responsible websites, social networks and mobile phone operators provide ways for their users to report things such as inappropriate content, cyberbullying or hate speech and or other offensive material.